Our letter
From April 1, 2023 - new service for easy reporting of damage.
Dear Sir or Madam,
We would like to inform you that from April 1, 2023 there will be a change in reporting damages. From this date, minor repairs occurring in the rental properties will be handled directly by B&O Service. Issues can then be reported online, without having to contact the TAG Wohnen facilities or your janitor beforehand. To report your damage simply use this website:
www.tag.kleinreparatur.de
Alternatively, report damages and defects via this telephone number:
030 52 00 54-550
After receiving your damage report, B&O Service will check the matter and process it promptly. You will benefit from short waiting times including a direct appointment for damage repair.
Please find everything you need to know in the attached information flyer.
If you have any further questions, please do not hesitate to contact us.
Kind regards
TAG Wohnen & Service GmbH
Damage Report
Simply do it online!
As a tenant at TAG Wohnen, you can easily report damage to your apartment or apartment building in the small-repairs-portal. This way, we know exactly what needs to be done and you will be helped quickly.
Use the small repair portal:
You can report damage directly on your PC, tablet or smartphone. Authenticate yourself with your name, address, and mobile phone number. Instead of a long description of the damage, you now simply select the issue from a given list. It is best if you upload a photo of the damage. This way the damage is clearly communicated, which facilitates and accelerates the repair order process.
You will be helped in just three steps:
- Report the damage.
- Answer the questions.
- If possible, we will make an appointment immediately.
Something is broken in your apartment?
For quick help in case of damage visit:
www.tag.kleinreparatur.de
Claims Hotline 030 52 00 54-550
Your online claim reports are made possible through a partnership with B&O Service. Status: March 2023